Please go through our below informative pages.

  • Privacy Policy

    Chola Trade is the owner of online marketplaces and portals like referred to as "site". This Privacy Policy governs your use of the site and the collection and use of your information by Chola Trade. We are committed to safeguarding users Privacy and this document sets out to make it clear how we are using your personal and business information and the ways with which you can protect your privacy. By using this site you consent to our Privacy Policy as set out in detail below and the same is applicable across all sites of the company.

    1. The company stores temporarily or as an intermediary User information on computers that are protected by physical as well as technological security devices.
    2. At the time of registration you are requested to complete a form providing us with information regarding your name, company name, address, email, telephone and other personal information as well as your business information. Further if you submit any information to be published on the site including but not limited to Company Profile, Product Catalog, Product Pictures, Trade Leads then you are deemed to have given your consent to the publication of such information.
    3. By using the site you consent to the collection, storage and use of your browsing sequence on this website. We share this information with trusted 3rd parties only for the purpose of showing you marketing communications of interest. No personally identifiable information is shared except when the law requires so or it is permitted in terms of this policy. We do not otherwise sell, rent, trade or exchange any personally identifying information of our users
    4. In order to support many of the services that we provide on a free basis to our visitors we display advertisements based on usage trends and visitor statistics. User's personal and business information is used to serve targeted advertising through the companies’ websites, customized e-mailers, newsletters etc. Further once the users information is displayed on the websites the user may start receiving enquiries through SMS, Mails, and Phone etc over which Chola Trade has no control.
    5. We employ various security measures to prevent unauthorized access, maintain data accuracy and ensure proper use of information. These measures are both electronic as well as physical but at the same time no data transmission over the net can be guaranteed to be 100 % secure. Also it is advised to please keep in mind that the personal and business information posted online is accessible to the public and hence you may receive unsolicited communication from other parties.
    6. Chola Trade respects your right to Opt Out. Google as a third party vendor uses cookies to serve ads on the site. Google's use of the DART cookies enables it and its partners to serve ads to our Users based on their visits to our Websites and /or other sites on the net. Also analytics and on site personalization services are provided by Adobe as well as advertising services to help companies measure the use of their websites or tailor their online ads based on the likely interests of their users.
  • Chola Trade


    The following demonstrates terms and condition of use (here in after referred to an agreement) application to your use of '' (here in after referred to as 'used site') when promotes business in the field of textile and connect the buyer and seller globally. It is an agreement between you as user(s) of the website and

    Before you subscribe or being participating in or using website, Chola Trade believes that you have fully read understood and accept the agreement.



    Unless abhorrent to the context, the terms shown below shall have the meaning as put forth:

    • Agreement- A user agreement is a legally binding contract between a website user and a website owner.
    • Banner- The banner is the main image that stays on the top of the home page and includes the business/website name.
    • Company- The term ‘company’ refers to Chola Trade and it includes the company’s trade officers, directors, employees, subsidiary associates, affiliate entities, and business partners.
    • Credit reporting- It’s a service provided by a third party to obtain financial information about another company with a view to analyzing their credit rating and stability.
    • Customized header catalog- It is an online catalog that is personalized with a customized header showing the company’s logo and product pictures to make it look more interactive and graceful.
    • Customized website- A platform for creating customized experiences for website visitors.
    • Date of commencement- the date on which the site is relinquished, company must inform their users once the website is live through e-mail or SMS.
    • Date of termination- the date at which the user's subscription validity comes to an end. The company should send a notice via email or SMS.
    • Dial b2b- A service that shares required contact information at maximum ease. By contacting the company’s representative users can easily solve his/her queries.
    • E-Subscription facility- A payment gateway service accustomed by a third-party bank or financial institution which constitutes repeated transactions that a scheduled on a regular basis.
    • Online catalog- An online catalog is a list of products and services that are available to a user with ordering information to simplify transactions.
    • Party- ‘Party’ or ‘parties’ means the ‘users’ or ‘company’, whichever implicates the situation.
    • Registration data- It is the information provided by users initially while subscribing, information not limited to name, date of birth, gender, and contact details.
    • Sensitive information- personal information consisting of 
      • Passwords
      • Financial information such as payment details
      • Medical records
      • Biometric information

    Any information that is unrestricted in the public domain under the Right to Information Act, 2005, or any other law for the time being forced shall not be marked as sensitive information. 

    • Services- Services means the facilities served by the company to the website users. It includes the following facilities:
    • Services to the user who wishes to get displayed as an exporter on the yellow pages or any other platform of the company.
    • Services to the users who want to gain acknowledgment through advertising for their businesses over platforms like online catalogs, website hosting, customized websites, customized header catalog, call me free, E-subscription facility, dial B2B, Multilingual catalogs, online catalogs, trade leads, and website banners.
    • Services to the user who demands that their advertisement pop up on the site.
    • Services to the users who wish to display financial data to entrepreneurs to achieve trustworthiness through a credit report or trust stamp.
    • Services to the users who need to get access to global tender information including all traders around the globe.
    • Any other services that may be provided by
    • Site - The site refers to including any other link which opens with the site operated by the company.
    • Trade leads- It is a service provided to users to create an opportunity to buy and sell products.
    • User- a user is a person who is a unique visitor to the website.
    • Web hosting- the activity of providing storage space on the website to the users.
    • Website- website act as a platform for users to buy, sell, negotiate, and interact globally with traders.

    We do not engage in any transaction which takes place between a buyer and a seller and hence Chola trade is not a party to any contract for sale. Nor either this agreement supposed to create any partnership, joint venture, or any other relationship between Chola trade and any other party.

    1. The company never permits a user or host to display, share or publish any information that is illegal/prohibited.
    2. By this means, the user is warned to not share or publish any information that:

      • Belongs to some other person to which the user does not have any right.
      • Contains depiction of violence or is threatening or harassing.
      • Harm minors by any means.
      • Fraudulent offers to make sales.
      • Breach of any patent, copyright, trademark, or other proprietary rights of any party.
      • Is a part of the blueprint, used to defraud other users.
      • Is offensive in nature.
      • Directly or indirectly relates to the sale of products or services that violate any third party’s copyright, patent, trademark, or any other proprietary rights. 
      • Impersonates some other person.
      • Contains viruses, spyware, hacking tools, spamming tools, and any other harmful code that could injure any data, device, or software.
      • Threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation;
      • Is in contravention of the Information Technology Act, 2000 and any other law for the time being in force;
      • Open any link that includes descriptions of goods or Services that are prohibited under the prevailing law; or
      • Creates any liability or negative publicity for the Company.
    3. As a condition of use of any service available on this site, the user is sanctioned that they will not use the site for any illegal purpose under any law within or outside India. Further, the site must not be used in any manner that could damage, disable, overburden, or impair it or interfere with any other party's use and/or enjoyment of the Site.
    4. Listing of copied, non-approved replicas or pirated products is strictly prohibited on the site. In addition, no products can be advertised on the site without the consent of the intellectual property right holder. It is clear among other things that all third-party intellectual property rights are owned by the third party and not Infocom/its users.
    5.  By acceptance of this these terms & conditions, the User hereby agrees that it has obtained all required consents, licenses, approvals, and permissions from all governmental and statutory authorities for the goods and services it shall Host on the Site.
    • The user must acknowledge that the content on this site is generated by a third party that is web hosted on this site. The company neither generates the data nor filters the sender or receiver of information. Further, the information is also not proofread.
    • The site contains some features which are free of charge for users. The company acquires all rights to terminate that access without giving any prior notice to users. For protecting the rights, the company has the right to revoke access to the site of any user without providing any explanation.
    • The company owns the right to display its registered users on the site or any other networking platform. If the user has any obligation to get listed then they can send an email to info”
    • Users are firmly requested to pay attention and apply all the safety measures while transacting with any buyer or seller on this site. Neither the company nor any of the company members will be responsible for any fraudulent transaction.

    The company possesses the right to modify the terms and conditions under which the services have been offered. The user is liable to check the update to terms and conditions regularly. All amendments become effective immediately upon our posting to the site.

    • Company has aimed to ensure the correctness of information on its site. Though, the company is not responsible for accuracy or completeness of any data contained on this site. Hence, the company is not chargeable for any loss caused to a user or any other person with the use of information or material contained on this site.
    • Company does not ensure quality, worth, marketability, etc of services provided by the traders on this site. It follows that the company does not take any responsibility on behalf of third parties, in case of any errors or omissions.
    • Company does not give any surety of legal title, creditworthiness, identity, etc of products and services offered or displayed on this site, except when a trust stamp and/or credit report is obtained. The user is recommended to personally verify the bona fides before passing any deals with any user on this site.
    • The company never collects any sensitive information about a user.
    • Sometimes company conducts phone inquiries, but any member doesn’t have any right to verify the credentials of inquiries. Hence, buyers and sellers are advised to exercise due caution in dealing with these inquiries and finalizing business deals.
    • The company provides the services on the site ‘just as it is’ without any warranty or condition, express, implies, and disclaims any implied warranty of titles, merchantability, fitness for a particular purpose, and non-infringement. The User expressly agrees that use of the Site is at its own risk.

    The ‘user’ of this site can be a person who forms legally binding contracts under applicable laws. The person who is incompetent to contract within INDIAN CONTRACT ACT, 1872 including minors, un-discharged insolvents, etc are not eligible to use this site.

    The company has all the rights to terminate the user membership if the user is under the age of 18 years. The site is not available for any person whose membership is suspended for any reason unless they are specifically invited by the company.

    If the user is registering as a business entity, a user takes the charge of having authority to bind the entity to this agreement.

    1. Subscription Agreement

    By subscribing to our services, you agree to be bound by the terms and conditions outlined in this Non-Refundable Policy. If you do not agree with any part of this policy, please refrain from subscribing to our services.

    Payment and Subscription Period

    1. Subscriptions to our services are subject to payment of the specified subscription fees.
    2. The subscription period begins upon successful payment and lasts for the duration specified at the time of purchase.
    3. Subscription fees are non-refundable, regardless of whether you choose to cancel your subscription before the end of the subscription period or if your subscription is terminated for any reason.

    Cancellation and Termination

    1. You have the option to cancel your subscription at any time by following the cancellation procedure provided on our platform.
    2. Upon cancellation, your subscription will remain active until the end of the current subscription period, and no refunds or pro-rated reimbursements will be issued.
    3. We reserve the right to terminate or suspend your subscription at any time for violations of our terms of service, fraudulent activities, or any other reason deemed necessary by us, without providing a refund.

    No Refunds

    1. All subscription fees are non-refundable, even in cases of early cancellation, termination, or dissatisfaction with the services provided.
    2. We do not provide refunds or credits for unused subscription periods, partial months, or any unused portion of the subscription.
    3. In exceptional circumstances, if we fail to deliver the promised services or if there are extenuating circumstances, we may, at our sole discretion, consider issuing a refund or credit. Such decisions will be made on a case-by-case basis.

    Changes to Subscription Terms

    1. We reserve the right to modify or update the terms of this Non-Refundable Policy at any time without prior notice.
    2. Any changes made to this policy will be effective immediately upon posting on our platform. It is your responsibility to review this policy periodically for any updates.
    3. Continued use of our services after modifications to this policy constitutes acceptance of the updated terms.

    Contact Us

    If you have any questions or concerns regarding this Non-Refundable Policy for Subscription, please contact our customer support for further assistance.

    • As a user, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that the company provides to you via email, SMS, or on this site satisfy any legal requirements that such communications or agreements be in writing.
    • By this means, the user authorizes company to contact them via telephone, mail, SMS, or any other means, in relation to their account information, special offers, surveys, etc. If a user does not wish to receive any calls/other communication from employees of the company in writing by sending an email to

    This site is a platform for users to communicate with each other for placing business transactions. Though, company is not supposed to control any transactions between two users of this site. Therefore:

    • The company is not responsible for any breach of contract between two users. And company is not in charge to resolve any dispute that may take place between two users.
    • The company can not be held responsible under any of these situations:
    • Unsatisfactory or delayed performance
    • Delayed delivery of goods or damage of items.
    • Items out of stock.
    • All goods and services hosted on the site are those of the user(s)/supplier(s) unless mentioned therein.
    • The user independently agrees upon the manner and terms & conditions of delivery, payment, insurance, etc with the third party that user may make transactions on this site.

    The users usually rate the companies they do business with, on this site. Trade lead ratings are feedback received by traders.

    Buyers rate sellers on the basis of their products, services and timely delivery, while sellers rate buyers on ease of transaction, timely payment, etc.

    Users should consider the following aspects while rating:

      • Misuse of trade lead rating system is strictly prohibited. Misusing the trading system includes:
      • Using the user id of another person in order to raise trade rating for themselves or lowering or lowering the rating of other traders.
      • Threatening, abusing, racially vilifying, or using profane language over trade lead rating.
      • If the user's language is offensive in any manner, then the offended person can go forward with legal proceedings against the user, and he/she will be liable for the consequences. 
      • The company has the right to delete any rating on the basis of investigation.
      • The company has the right to suspend and reactivate any user id, depending on negative or positive ratings of the user.
      • Once a user is suspended, all ratings of that user will get deleted.
      • The company shall not be held liable under any circumstances for the information/content of a trade lead rating.
    • Companies can use user information that has been collected for the purpose of marketing campaigns, promotions or advertising messages on behalf of third parties. 
    • The company ensures that the collected data doesn’t include any personal/confidential information.
    • Collected information will not get disclosed unless you respond to promotional messages sent by the company.
    • The company may transfer, store, use and process the collected information worldwide.
    • In case of a merger, amalgamation, buy-in, buy-out, or financial/strategic alliance by the company, the collected information may be transferred to the respected company, which a user is getting an alliance with. If a user has any objection to this, then kindly don’t use this site.
    • never guarantees to transfer lead generation to business transactions. 
    • The company is not liable to advertise if the advertisement fails to generate business leads through premium ads on the website.
    • Advertisers must be aware of the fact that the company’s only responsibility is to place the ads on the website in the same manner as provided by him.
    • Accuracy of information is the advertiser’s responsibility and Chola will not be held responsible for any false claim made by the advertiser.
    • Advertisers agree to make timely payments to Chola and ensure that cheque shall not bounce. Advertisers can not issue stop-payment instructions in case of such cheques.
    • The advertiser should acknowledge that the company has the right to take action under the negotiable instruments act, 1881 in case of a bounced cheque or any other action applicable in law.

    The advertiser must acknowledge that:

      • It is a bonafide business or individual carrying on business in relation to items disclosed to
      • Company has the right to use trademarks, for which the company claims to have rights.
      • Advertisers are not supposed to break any law or regulations required for carrying on a business.
      • All the information provided to is accurate, complete, and lawful.
      • The advertisers take all responsibility for the quality of their goods and services. doesn’t take any responsibility for the same.

    The advertiser agrees to be bound by all applicable policies of Chola trade.

    • All information and data submitted/hosted by the user become the property of the company. Except for the disclosure of points included in closure 13, users shall not release any such data and information without consent.
    • The company has access only to its own data saved in the database and nothing more. The user can edit such data with respect to terms and conditions.
    • All confidential data(including name, email address, etc) can be revealed by a user at their own risk. If a third party misuses such information, then such a situation is beyond the control of the company and the company is not responsible for such situations.
    • The company advises users to not disclose any confidential information on this site.
    • The user is cautioned not to reveal any sensitive information to a third party on this site.
    1. In any such event, company will not be liable:
      • for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages) arising out of or in connection with the Site, its Services or this Agreement (however arising, including negligence); and/or
      • Any delay or failure in services caused due to acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortage of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, order of domestic or foreign courts or tribunals or non-performance of third parties or other force majeure condition.
    2. The Company, its associates and technology partners do not guarantee the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error-free and/or uninterrupted. All such warranties, representations, conditions and undertakings are hereby excluded.
    3. A user’s inability to use the website for any personal or technical reason can adversely affect their business. The company is not liable for any monetary or other damages caused to any user due to the following reasons:
      • The delay, failure, interruption, or corruption of any data or other information transmitted while using this Site or the Services provided on this site;
      • The use or inability to use the Site or the Services;
      • Any interruption or errors in the operation of the Site or the Services;
      • Any unauthorized access by third parties (or User) to data or sensitive Personal Data/Information or other private information of a User;
      • Any false, misleading or incorrect data or information Hosted on Site by a User or false misleading or incorrect statements or conduct of a User;
      • Any violation of third-party rights or claims or demands whatsoever in relation to the products or Services Hosted on the Site;
      • Any matters relating to Services and/or the Site however arising, including negligence.
    4. If any user resists following anything contained herein, then the user is liable to pay 10,000 INR or US$ equivalent thereof.
    1. Miscellaneous:
    • If the user is unable to avail premium ads scheme in the prescribed time- no refund shall be made and neither can the unutilized credits be carried forward.
    • On search and browse pages of website, premium ads are prioritized over free ads. The sequence of the premium ads is decided by’s search algorithm which is’s sole proprietary right. The advertisers cannot advise company to determine the sequence of premium ads.
    • Banner slots will be provided as per the details mentioned in the contract form. Banner slots will be shared between's advertisers who have subscribed for a particular slot and the banners will be displayed on a rotational basis. A banner will be displayed only after seeking approval from the advertiser. does not provide any guarantees of impressions or clicks for the client banners.
    • Verified leads are consumers who have shown interest in services provided by Any complaint for a verified lead can be raised within 3 days of the lead being generated by verified leads.'s decision will be final and binding in the event of a dispute regarding a lead.
    1. NOTICES:

    Unless otherwise specified, all notices to the Company must be delivered by postal mail to the Company's Head Office at 135 3rd Lane, Vasantdada Market Yard, Sangli-416416, Maharashtra, India, or by email to (in the case of the Company), or to the email address the User provided when registering for the Service (in case of the User). If the sending Party does not receive notification that the email address is invalid, the notice will be deemed delivered 24 hours after it was sent. A different option is for the Company to send the User notice through certified mail, postage paid, and return receipt requested, to the address you gave us when you registered. In this situation, notice is assumed to have been provided 3 (three) days following the date of mailing.

    • The User hereby acknowledges and agrees that the Company may, in its sole discretion, delete or deactivate a User account, block a User's email or IP address from the Site, or otherwise terminate the User's access to or use of the Service (or any part thereof) and/or the Site and remove any content hosted within the Service/Site, for any reason, including, without limitation, if Company believes the User has acted inconsistently. Furthermore, the User acknowledges that in the event that the User's access to the Service is terminated, the Company will not be obligated to provide a refund or any other compensation to the User or any third party. The User agrees that it shall not attempt to use the Service after the Date of Termination.
    • Users will not be permitted to re-register or join the site under a different account, name, or alias after the Company ends their membership unless expressly permitted to do so by the Company. Regardless of anything else in this document, a user who terminates their membership will not receive a return of their membership fees.
    • Without limiting the Company's rights or remedies, the User is responsible for paying any outstanding fees or charges up until the date of termination when the Agreement is terminated.
    • The sums owed by the User to the Company upon termination must be paid within 30 (thirty) days after the date of termination.
    1. The laws of India, without regard to its rules on conflicts of law, shall govern this Agreement and any dispute or matter arising out of, in connection with, or incidental to the use of the Site and/or the Services.
    2. By signing this agreement, the User and the Company irrevocably submit to the sole and exclusive jurisdiction of the Indian judicial system in Sangli.

    According to the Information Technology Act of 2000 and the provisions of several statutes dealing with electronic records that were revised by the Information Technology Act of 2000, this document is an electronic record.

    The information provided in this textile portal , including but not limited to any advice, suggestions, or recommendations, is offered solely for informational purposes. While we strive to ensure the accuracy and reliability of the information shared, we cannot guarantee its completeness or suitability for your specific requirement or enquiries

    We hereby disclaim any warranty, express or implied, regarding the accuracy, timeliness, or reliability of the information provided.  You acknowledge that any decisions or actions taken based on the information provided are your sole responsibility.

    Furthermore, we do not warrant or guarantee the results that may be obtained from the use of the information shared. Results may vary depending on individual factors, external influences, and other variables beyond our control.

    We shall not be held liable for any damages, losses, or expenses arising directly or indirectly from the use or reliance upon the information shared.

    If you have any questions or concerns regarding the accuracy or reliability of the information provided, please contact us directly for clarification.